Shipping policy


Thank you for shopping with BeautyBuyGen! We aim to make every order smooth, timely, and stress-free. Please review our shipping policy below.

 

Processing Time

All orders require 1-4 business days for processing before shipping.

Processing includes:

  • ✔ Order verification

  • ✔ Quality check

  • ✔ Packaging

  • ✔ Handling

Orders are not processed on weekends or holidays.

 

Shipping Time

Most U.S. orders are delivered within:

📦 7-15 business days (Standard Delivery)

Shipping time may vary depending on:

  • Item availability

  • Warehouse or fulfillment center location

  • Carrier delays

  • Holidays or peak seasons

  • Weather or customs inspections

Business days do not include weekends or holidays.

 

Order Tracking

Once your order ships, you will receive an email containing:

  • ✔ Your tracking number

  • ✔ The link to track your package

Please allow 2–5 business days for tracking updates to begin showing movement (normal during international transitions).

 

Shipping Methods

All orders are shipped using reliable carriers such as:

  • USPS

  • UPS

  • FedEx

  • DHL

  • Partner regional carriers

Carrier selection depends on the fulfillment location and destination.

 

Shipping Fees

Shipping fees (if any) will be shown at checkout. Many items ship free within the United States.

 

Address Accuracy

To ensure successful delivery:

Please double-check your address before submitting your order.

BeautyBuyGen is not responsible for orders shipped to incorrect addresses entered by the customer.

If you need to correct your address, email us within 2 hours of placing the order.

 

Delayed or Extended Delivery Times

Your package may require additional time due to:

  • Carrier delays

  • Weather conditions

  • Holiday volume

  • Customs processing

  • Remote delivery locations

We appreciate your patience during these situations.

 

Lost, Stolen, or Delivered but Not Received

BeautyBuyGen is not responsible for:

  • Packages marked “Delivered” by the carrier

  • Lost or stolen packages after delivery

  • Delays caused by carriers or customs

If your tracking says delivered but you can’t locate the package:

  • Check with neighbors or building staff

  • Look around your mailbox or porch area

  • Contact the carrier directly with your tracking number

Most carriers can track the exact GPS scan for final delivery.

 

Multiple Item Orders

If your order contains multiple items, they may ship separately from different fulfillment locations to ensure faster delivery.
You will receive a tracking number for each package.

 

Fulfillment Notice (Professional Standard Version)

BeautyBuyGen partners with trusted fulfillment centers to ship products directly to our customers.
This helps maintain inventory availability and reduces processing delays.
Some items may arrive in protective packaging that differs from our branding.

 

Questions? We're Here to Help.

📧 Email us anytime: support@beautybuygen.com
We reply within 24-48 hours on business days.

You can also visit our Contact Us page and use our on-site form to submit any shipping questions or support requests.